Betting Rules

You must have an eligible account before placing a bet. Account holders are responsible for providing accurate information, protecting their login details and ensuring that nobody else uses their account. A bet placed through an account is generally treated as having been placed by the account holder. If you believe that your account or login details have been used by another person, stop using the account and report the issue through the available support process.

You must meet all applicable age, identity, location and legal requirements before using betting services. You are responsible for checking whether online betting is permitted where you are located and for complying with the laws that apply to you. Wild Tokyo Casino may apply account checks, verification procedures, transaction reviews and other controls where required by law, security procedures or internal policies.

A bet is accepted only when it has been successfully submitted and recorded in the betting system. Selecting a market or entering a stake does not, by itself, confirm that a bet has been accepted. You should check your bet history or confirmation information after placing a bet. If a bet does not appear as accepted, do not assume that it has been placed.

• You must use only your own account and payment methods that you are authorised to use.
• You must not place bets for another person or allow another person to place bets through your account.
• You must not attempt to interfere with the website, betting platform, odds feed, payment process or settlement process.
• You must not use automated tools, bots, scripts or other methods intended to gain an unfair advantage unless expressly permitted.
• You must not place a bet while knowing that the relevant market or event is affected by an obvious technical or publication error.
• You must keep records of your bets and review confirmations, results and account transactions.

Wild Tokyo Casino may refuse, restrict, suspend, cancel or review a bet or account where there is a legal, technical, security, integrity or responsible gambling reason to do so. Any action will be handled in accordance with the applicable terms, product rules and legal requirements.

Bets are settled using the official result or outcome applicable to the relevant market. The source used for settlement may vary by product. Results are normally based on the outcome at the end of the period or stage specified in the market rules. Extra time, additional rounds, penalties, tie-breaks, replays or later amendments are included only where the relevant rules state that they count.

A market may have special settlement conditions for postponed, abandoned, interrupted, rescheduled or cancelled events. The outcome may depend on whether the event is completed within a stated period, whether the official result is declared, or whether the market can be determined fairly. If no specific condition applies, the bet will be handled according to the general product rules and applicable terms.

A selection may be declared void where an event does not take place, a participant does not meet the conditions for the market, the market is offered in error, or the result cannot be determined in accordance with the published rules. When a selection is void within a multiple or combination, the effect will be determined by the rules for that bet type. A void does not necessarily mean that every selection in the same bet is void.

Dead heats and shared results

Where two or more selections share a result and the market rules recognise a dead heat or tied outcome, the bet may be settled using a dead-heat or shared-result calculation. This can affect the return compared with a bet on a sole winner. The exact treatment depends on the market, the number of successful selections and the conditions displayed when the bet was placed.

Corrections and result changes

A result may be corrected if it was published incorrectly, calculated incorrectly or later changed by the relevant official authority. A correction may result in a bet being resettled and an account balance being adjusted. If a bet is paid in error, Wild Tokyo Casino may correct the account balance or recover the amount where permitted. If an incorrect result causes a loss, the account may also be adjusted to reflect the correct settlement.

Settlement information may be updated after an event if reliable official information becomes available. You should check your account history rather than relying only on an initial result display. If you believe a bet has been settled incorrectly, raise the matter through the available support channel with the bet reference, event details and reason for the query.

Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you start and only use money that you can afford to lose. Take regular breaks, avoid betting when upset or under the influence of alcohol or other substances, and consider using available account controls if betting stops feeling enjoyable.

Available responsible gambling tools may include deposit or stake controls, time reminders, activity statements, temporary breaks and account closure options. The availability and operation of these tools may depend on the product and the requirements that apply to your account. If you ask for a restriction or closure, do not continue using another account to avoid that restriction.

If you are concerned about your betting, seek help from an appropriate Australian gambling support service or a qualified health professional. You can also use the responsible gambling information available on this website. Support is available for people who want to reduce, pause or stop their betting, as well as for family members and friends affected by someone else's gambling.

These rules may be updated when products, systems, legal requirements or operational processes change. The version applying to a bet will generally be the version in force when that bet was accepted, unless a later correction is required by law or is necessary to correct an error. Product-specific rules and account terms may contain additional conditions. If there is an inconsistency, the applicable product rule, account term or legal requirement will govern the relevant issue.

If you have a question about a bet, review the confirmation and the relevant market information first. When contacting support, provide enough information for the transaction to be identified, such as the bet reference, date, product and selection. Complaints will be reviewed under the applicable complaints process, and you may be asked to complete identity or account verification before details can be discussed.