Privacy Policy

When you visit the Wild Tokyo Casino website, create or use an account, contact support or take part in account-related activities, information may be collected and processed. The information handled will depend on how you use the service and the features available to you. We aim to collect information that is reasonably connected with operating the website, providing gambling services, protecting players and meeting applicable obligations.

Account and contact information

This may include your name, date of birth, residential or contact details, username, account credentials, preferences and other information you provide when registering or managing an account. It may also include records of your communications with customer support, including questions, requests, complaints and information needed to help resolve an account issue.

Verification information

To confirm identity, age, eligibility or account ownership, we may handle verification information and copies of documents where these are requested. This can include information shown on an identity document, proof of address, information supplied during verification checks and records of the outcome of those checks. Verification information is used to help protect accounts, prevent misuse and support responsible operation of the service.

Payment and transaction information

We may handle information about deposits, withdrawals, bets, gaming activity, account balances, transaction history and payment method details. Payment information may be processed through payment providers or other service providers involved in completing a transaction. Where appropriate, information may be recorded in a form that helps process payments and investigate suspicious or disputed activity without unnecessarily exposing sensitive payment details.

Technical, device and usage information

When you use the website, technical information may be collected automatically. This may include an IP address, browser type, operating system, device identifiers, language settings, approximate location information, pages viewed, referring pages, access times, error reports and information about how the website is used. This information helps maintain website performance, identify technical problems, protect accounts and detect unusual or fraudulent activity.

Information may be shared only where there is a reasonable operational, security, legal or service-related purpose. Depending on the circumstances, this may include sharing relevant information with payment providers, identity and verification providers, technology and hosting providers, customer support providers, security specialists, professional advisers or other suppliers that help operate the website. Service providers should use information for the agreed service and handle it with appropriate safeguards.

Information may also be disclosed where necessary to protect players, the website or the public, to investigate suspected fraud or unlawful activity, to enforce applicable terms, or to respond to a valid legal or governmental request. We do not intend to disclose more information than is reasonably needed for the relevant purpose.

Security measures

Reasonable technical and organisational measures may be used to protect information from unauthorised access, alteration, loss, misuse or disclosure. These measures can include access controls, authentication procedures, secure transmission methods, monitoring and internal handling rules. No website, internet connection or electronic storage system can be guaranteed to be completely secure. You should keep your account credentials confidential, use a secure device and notify support if you suspect that your account or personal information has been compromised.

Where information is handled by a third-party provider, that provider may have its own privacy terms explaining how it processes information. Payment pages, verification services and other linked services may therefore collect or use information under their own notices as well as this Privacy Policy.

Subject to applicable requirements and reasonable exceptions, you may ask about the personal information held about you and how it is used. You may also have the right to request access to your information, correction of inaccurate or incomplete information, deletion of information that is no longer needed, and withdrawal of consent to marketing communications.

How to exercise your rights

To make a privacy or data request, contact support@wildtokyocasino.top. Please describe your request clearly and provide enough information for us to understand which account or records are involved. We may need to confirm your identity or ask for additional information before providing access or making changes. This is a security step designed to prevent information from being disclosed or changed by someone who is not authorised.

• Access: ask for a copy or description of personal information held about you, subject to applicable limits.
• Correction: tell us which information is inaccurate, incomplete or out of date and provide the correct details where appropriate.
• Deletion: ask for information to be deleted where it is no longer needed or where deletion is otherwise available. Some records may need to be retained for legal, security, transaction or dispute-related reasons.
• Marketing consent: withdraw consent or ask to stop marketing communications. Essential account and service messages may still be sent where necessary.
• Privacy concerns: provide details of a concern about how information has been collected, used, stored or shared so it can be reviewed.

We will consider requests in a reasonable manner and explain where a request cannot be completed, including where information must be retained or where disclosure could affect security, fraud prevention, another person's privacy or an ongoing review. If the information requested is held by a separate payment, verification or other service provider, we may need to refer you to that provider or coordinate the request with it.

Changes to this policy

This Privacy Policy may be updated when the website, services, information practices or applicable requirements change. The updated version will be made available on the website, with the date or other notice used to indicate that a change has been made where appropriate. You should review this page from time to time so you understand how information may be handled. Continuing to use the website after an update may indicate that you have read the revised policy, subject to any consent or notice requirements that apply.